TICKETING & AGE QUESTIONS
How can I purchase tickets?
Advance tickets can be purchased online through ardmoremusichall.com or at our Box Office. Please see below for Box Office Hours, and drop us an email email@example.com with any questions about tickets for any upcoming events.
Can I buy tickets without fees?
Yes – all cash purchases at the Box Office have no fee, while a credit card transaction has no fee besides a 3% CC processing fee. Our Box Office is at our main entrance – 23 E Lancaster Avenue, with the front door right on East Lancaster Ave.
What are your Box Office hours?
Box Office hours are 12-5 PM, Monday, Wednesday, and Friday, plus on nights when we have events. We may be closed on or around holidays, when there’s inclement weather, or other unforeseen issues. Please check our social media pages for updates in abnormal times. Please note: on a busy show night, we may not be able to sell tickets for a future show until most of the guests for the night have been checked in.
What is your refund policy?
All sales are final. We don’t issue any refunds or exchanges unless a show is cancelled.
Is Ardmore Music Hall ADA compliant? How do I purchase tickets with accessible seating?
Yes! Ardmore Music Hall is ADA compliant and offers a few accessible seating options. Please contact us with your ADA request prior to the show, so we can be sure to accommodate.
You can purchase tickets online OR over the phone. If you purchase tickets online, we encourage you to call or email us prior to the show and let us know how we can best ensure you have a comfortable and fun experience. Bathrooms and other facilities are ADA compliant, and our staff is always happy to help while you’re here at the Ardmore Music Hall. Contact us at firstname.lastname@example.org or 610-649-8389 for more information or assistance.
How old do I need to be to attend shows?
All of our concerts are 21+ events. However, minors may attend ONLY if accompanied by their parent or legal guardian (must have proof), who assumes responsibility at all times.
Do I need any ID to enter the venue?
Yes, at all times. Expired ID will NOT be accepted.
Does AMH have a bag policy?
We do not have restrictions pertaining to size or material of bags, but all are subject to search by security upon entrance. No outside food, beverage, weapons or drugs are permitted within the venue.
When you sell out of tickets- are you really sold out? Where can I get tickets?
Yes – we have a limited capacity to begin with and we are cautious of overcrowding guests, so when we sell out, we stay that way. We have partnered with Lyte, a third party resell ticket service, for fans to purchase and sell tickets for our shows in a secure manner. Once a show sells out, we activate Lyte and you can use their services directly from our website. When you find the show on our website, instead of clicking “Tickets” you will find it says “Find Fan Tickets.” Once you click on that link you will be redirected to Lyte.
I bought tickets through other, secondary market sources (ie., “Scalpers” online or in person) – are my tickets legitimate?
Ardmore Music Hall DOES NOT ENDORSE USING ANY SECONDARY TICKETING SOURCES. Our Box Offices cannot resolve any issues involving them, such as lost tickets or bogus tickets. Tickets for all of our shows are sold through SeeTickets, via our website, in person at the Box Office, and Main Street Music. Tickets are sometimes available through fan club sites as pre-sales or special VIP packages. Ardmore Music Hall has the right to cancel ticket transactions that are suspected of being purchased for the sole purpose of reselling.
Third party “ticket resale” websites create the illusion that they have “special access” to the best seats in the house, or that they are authorized sellers for Ardmore Music hall, but all they do is purchase tickets from AMH or private individuals and resell them at inflated prices. None of the price markup benefits the venue or the artist, who were the entities that put up the money and the time and the energy to create the show in the first place, and AMH cannot confirm that tickets purchased from anywhere other than Seetickets.us or Ardmore Music Hall directly are valid.
Does the venue have seating?
We offer a seated ticket type for almost every event. To guarantee you sit for a show, you will need to purchase one of our seated ticket options. Please be sure to read the ticket description for whatever show you may be interested in, as we do arrange the room differently each night.
If you purchase a seated ticket, a guaranteed seat is included in the price of admission, but they are not assigned; seat choice is on a first come, first serve basis. For fully general admission shows, we do not take reservations for parties smaller than 12 people. If you’re interested in bringing a large party, you can contact us at email@example.com
Do you serve food?
Yes, our in-house kitchen is open and serving food during all events. Our menu is prepared fresh in-house, and is curated by our food team including Chef Onna Perella and our Ripplewood partners. Check out all of our menus here.
What types of drinks are available?
Across 4 bars, we offer something for everyone including 30+ craft can & draught beers, thoughtful cocktails, wine and non-alcoholic beverages.
Where do I park?
There are numerous lots in the immediate area, like right across the venue by Tired Hands. Some spots are metered, and some lots are accessible on some nights but not others; there are plenty of options, but read the signs around you to see if you have to pay, so you don’t get ticketed. We also recommend checking out the parking garage on Cricket Ave, it’s free after 6pm or $2 for 4 hours all other times.
Any recommended hotels in the area?
Use this link to receive a discounted rate with The Drexelbrook/Holiday Inn in Drexel Hill.
Ardmore Music Hall is located in the heart of the Main Line in downtown Ardmore, Pennsylvania. Less than 3 miles from Philadelphia, the venue is easily accessible by both car and public transportation.
For those traveling to and from Philadelphia who do not wish to drive, AMH is less than 100 feet from train tracks that are serviced by both SEPTA and Amtrak.