Ardmore Music Hall is an ADA accessible venue, with no steps to enter the club through our main entrance on Lancaster Avenue. We are here to accommodate the individual needs of every guest who joins us for a concert, and our staff is available to assist with questions or accommodations both in advance (reserving specific seating as requested) or at the door on the night of a show.
Our dance floor is the same elevation as our front entrance, and is accessible to all patrons. During concerts with larger attendance that may make moving around more difficult, we set up an area designated for wheelchairs and sight-impaired patrons that is near the stage and close to the bathrooms. This section is kept clear to ensure that we can deliver an enjoyable viewing and overall concert experience for all guests. Our seated section, if you choose to purchase a ticket for that area, is an elevated platform on the first floor with 3 steps up. Our staff is available and happy to assist as needed in getting on and off the platform.
AMH has men’s and women’s restrooms located downstairs by the back of the venue, with grab bars as well as appropriately wide stall doors. On nights when the venue is at full capacity, it can be difficult at times to work through the crowd to get to the bathrooms. However, our AMH security team is always available to help clear a larger path through the audience.
If you need ADA accommodations for one of our shows, we strongly recommend emailing or calling us in advance so we can prepare accordingly. For a sold out show, we can not always guarantee a seat for your companion but we will do our best, especially if you ask at least 48 hours in advance.
Please feel free to direct any questions or assistance needed to our customer service team, by sending an inquiry to: firstname.lastname@example.org